Privacy policy
Privacy Policy
At Salcker, we want you to know what information we collect, how we use it and what choices you have about your personal data when you visit our store or make a purchase.
ECOMZEBRA LLC
Operates the Salcker store and is responsible for your data.
Only what we need
To process orders, support you, keep the store secure and improve it.
info@salcker.com
Email us with any questions or to exercise your privacy rights.
- 1. Who we are
- 2. Information we collect
- 3. How we use it
- 4. Why we process it
- 5. Shopify & service providers
- 6. Payments
- 7. Cookies & tracking
- 8. Marketing
- 9. Data retention
- 10. International transfers
- 11. Your privacy rights
- 12. Children's privacy
- 13. Security
- 14. Changes to this policy
- 15. Contact us
ECOMZEBRA LLC
EIN: 42-4852123
1209 Mountain Road PL NE STE N
Albuquerque, NM 87110
United States
Contact: info@salcker.com
Who we are
The online store salcker.com, operated under the Salcker brand, is managed by ECOMZEBRA LLC, EIN 42-4852123, located at 1209 Mountain Road PL NE STE N, Albuquerque, NM 87110, United States ("Salcker", "we", "us" or "our").
For any privacy-related questions, please email info@salcker.com.
02Information we collect
Depending on how you use our store, we may collect information you give us directly, as well as information collected automatically when you interact with our site.
Information you provide
- First and last name.
- Email address.
- Shipping and billing address.
- Phone number, when needed for delivery or if you choose to share it.
- Order and purchase details.
- Messages you send to our customer support team.
- Communication and marketing preferences.
Information collected automatically
- IP address.
- Browser and device type.
- Pages viewed and how you interact with the site.
- Approximate location based on your connection.
- Cookies, pixels and similar identifiers.
How we use your information
We may use your personal information to:
- Process and manage your orders.
- Handle payments and help prevent fraud.
- Prepare and ship your orders and send tracking updates.
- Respond to questions, issues, returns and refund requests.
- Honor our money-back guarantee when it applies.
- Keep our site secure and working properly.
- Understand how our store is used and improve your experience.
- Send marketing communications when you have agreed to receive them or as otherwise permitted by law.
- Comply with legal, tax and administrative obligations.
Why we process your information
Depending on the situation, we process your information because:
- It's necessary to complete your purchase or provide a service you requested.
- You have given us your consent, for example to receive marketing emails or texts.
- We need to comply with a legal obligation.
- We have a legitimate business interest, such as security, fraud prevention, customer service or improving our services, where permitted by law.
Shopify and other service providers
Our store relies on third-party technology and service providers to operate, including ecommerce, hosting, payments, shipping and logistics, analytics, advertising, customer support, email and fraud prevention services.
In particular, our store is powered by Shopify. The data needed to run the store may be processed by Shopify and other providers in accordance with their own legal and contractual obligations.
We only share the information reasonably necessary for each provider to deliver its service.
06Payment information
Payments are processed by secure third-party payment providers. Salcker does not need to store your full card details to complete a purchase.
Payment providers may process the information needed to authorize transactions, prevent fraud, handle disputes and meet financial and regulatory requirements.
Cookies and tracking technologies
We use cookies, pixels and similar technologies to make our store work properly, remember your preferences, measure performance, analyze traffic and, where applicable, show you more relevant ads on platforms such as Meta (Facebook and Instagram).
Some cookies are essential for the store to function. Others depend on your preferences or consent, as required by applicable law.
You can manage cookies through your browser settings or through any consent tools available on our site.
08Marketing communications
If you sign up for updates, offers or promotions, we may use your email address or phone number to send you information about Salcker products.
You can unsubscribe from marketing emails at any time using the link included in every email, and from text messages by replying STOP. You can also email us at info@salcker.com.
Even if you opt out of marketing, we may still send you essential messages about your orders, payments, returns, security or customer support.
09How long we keep your data
We keep personal information for as long as reasonably necessary to fulfill the purpose it was collected for, and afterwards for any period needed to meet legal, tax and accounting obligations, prevent fraud, resolve disputes or enforce our rights.
Retention periods may vary depending on the type of data and the purpose of processing.
10International data transfers
ECOMZEBRA LLC is based in the United States, and some of our technology providers operate internationally. This means your personal information may be processed or stored outside of the state or country where you live.
Where required, we take reasonable steps to make sure these transfers use appropriate legal mechanisms and safeguards.
11Your privacy rights
Depending on where you live, including states such as California, Colorado, Connecticut, Virginia, Utah, Texas and others with consumer privacy laws, you may have the right to:
- Know and access the personal information we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of certain personal information.
- Receive a copy of your data in a portable format.
- Withdraw your consent where processing is based on it.
- Opt out of targeted advertising and the "sale" or "sharing" of your personal information.
- Not be discriminated against for exercising any of these rights.
Do Not Sell or Share My Personal Information
We do not sell your personal information for money. However, some advertising and analytics cookies (such as advertising pixels) may be considered "selling" or "sharing" under certain state laws. You can opt out by emailing us at info@salcker.com with the subject "Do Not Sell or Share", or by enabling a Global Privacy Control (GPC) signal in your browser, which we will honor where required by law.
To exercise any of your rights, email us at info@salcker.com and clearly describe your request. We may ask for reasonable information to verify your identity before completing it. You may also use an authorized agent where permitted by law.
12Children's privacy
Our store is intended for adults. We do not knowingly collect personal information from children under 13, in line with the Children's Online Privacy Protection Act (COPPA).
If you believe a child has provided us with personal information, please contact us and we will review and delete it as appropriate.
13Security
We use reasonable technical, organizational and operational measures to protect your information from unauthorized access, alteration, use or disclosure.
That said, no method of digital transmission or storage can be guaranteed to be 100% secure.
14Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, providers, practices or legal requirements.
The version published on this page is the one currently in effect, and we'll update the "Last updated" date whenever we make changes.
15Contact us about privacy
If you have any questions about this Privacy Policy or want to make a request about your personal information, please contact:
ECOMZEBRA LLC
EIN: 42-4852123
1209 Mountain Road PL NE STE N
Albuquerque, NM 87110
United States
Email: info@salcker.com