Shipping Policy
At Salcker, we aim to make your delivery experience smooth and reliable. Below you’ll find all the details regarding our shipping process, delivery times, and related policies.
1.
Shipping locations
We currently ship to:
🇬🇧 United Kingdom (all regions)
For international shipping, please contact us at info@salcker.com before placing your order.
2.
Processing time
-
All orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not shipped or delivered on weekends or public holidays.
-
You’ll receive a confirmation email with tracking details once your order has been dispatched.
3.
Delivery times
Estimated delivery time for UK orders:
-
Standard Shipping: 3–6 business days
-
Express Shipping (if available): 1–2 business days
Please note that these timeframes are estimates and may vary due to external factors such as courier delays or high demand periods.
4.
Shipping costs
-
FREE Standard Shipping on orders over £[your threshold, e.g. £40]
-
For orders under that amount, shipping fees will be calculated at checkout based on location and method.
5.
Tracking your order
Once your package is dispatched, you’ll receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.
6.
Undeliverable packages / Wrong address
Please ensure that your delivery address is accurate.
We are not responsible for packages lost due to incorrect or incomplete shipping details. In such cases, reshipping fees may apply.
7.
Lost or delayed packages
If your order hasn’t arrived after the estimated timeframe, please contact us at info@salcker.com and we’ll be happy to assist you.
8.
Customs & import duties (if applicable)
For UK customers, all orders are shipped domestically, so no additional customs fees apply.
If you’re ordering from outside the UK, local taxes or import duties may apply.
If you have any further questions, feel free to contact us at info@salcker.com.
Thank you for shopping with Salcker 💫